Welcome & Hospitality Team

Making Everyone Feel at Home

The Welcome & Hospitality Team is often the first impression someone has of Grace Community Church. We take that responsibility seriously — and joyfully. Our mission is simple: make sure every single person who walks through our doors feels seen, valued, and at home.

Our Serving Areas

• Parking Team — Rain or shine, our parking team greets guests in the lot, directs traffic, and helps with accessibility needs. They're the first friendly face you'll see. Shifts: 15 minutes before each service.

• Door Greeters — Stationed at every entrance with a warm smile, an open door, and a genuine hello. Greeters help visitors find the sanctuary, restrooms, children's check-in, and the Welcome Center.

• Welcome Center Hosts — Located in the main lobby, Welcome Center hosts answer questions, provide visitor gift bags, help with connection cards, and introduce guests to staff or ministry leaders.

• Ushers — Guide people to seats, distribute bulletins, assist with offering collection, and help maintain a smooth flow during services. Ushers are also trained for basic emergency response.

• Coffee & Refreshment Team — Prepares and serves coffee, tea, juice, and light refreshments before and after each service. Our coffee bar is one of the best gathering spots for conversation and connection.

• Fellowship Meal Coordinators — Organizes monthly potluck lunches, special event catering, and the setup/cleanup crews that make it all happen behind the scenes.

The Hospitality Standard

We train our team on what we call the 10-5-1 Rule:

• At 10 feet: Make eye contact and smile

• At 5 feet: Offer a verbal greeting

• At 1 foot: Shake hands, introduce yourself, and ask how you can help

We believe hospitality isn't a program — it's a posture. Everyone is a guest of God, and we treat them accordingly.

New Member Connection

We also coordinate the Starting Point lunch — a monthly gathering (second Sunday, after the 11:00 AM service) where newcomers can meet the pastors, learn about the church's vision and values, and find their place to connect. A free lunch and childcare are provided.

Join the Team

This is one of the easiest ways to serve — no special skills required, just a friendly heart. Most roles involve arriving 30 minutes early on the Sundays you're scheduled (typically 1–2 times per month). Contact David & Karen at welcome@gracecommunity.org.

"Do not forget to show hospitality to strangers, for by so doing some people have shown hospitality to angels without knowing it." — Hebrews 13:2